Legal

Terms of Service

Version 1.1. Effective July 8, 2026.

Agreement

These terms are the agreement between you and Scriptura Health LLC (Scriptura, we, us, our), a Texas limited liability company, for use of the Scriptura Health platform, including our public website, the practitioner application, and the patient portal (together, the Platform). By creating an account, accepting an invitation, or using the Platform, you agree to these terms. If you do not agree, do not use the Platform. If you are using the Platform on behalf of a clinic or other organization, you represent that you have the authority to bind that organization.

Who the Platform is for

The Platform is for licensed healthcare providers and the staff they delegate to act on their behalf. It is not for use by patients on their own. A patient can only use the patient portal through an invitation from a treating clinic, and only to view and respond to what that clinic shares.

Not medical advice, clinician in the loop

The Platform is a clinical decision support tool. It does not diagnose, prescribe, or provide medical advice on its own, and it is not a medical device. Every protocol the Platform produces requires review and approval by the ordering clinician before it is delivered to a patient. The clinician is solely responsible for the care decisions they make and for verifying that any recommendation is appropriate for the individual patient.

Prohibited uses

You will not:

  • Offer the Platform for patient self-service, or let a patient generate or act on a protocol without the ordering clinician's review and approval.
  • Represent that the Platform diagnoses, prescribes, or otherwise makes a diagnostic claim. It is decision support, not a diagnosis.
  • Enter any protected health information (PHI) into the Platform before a business associate agreement (BAA) between Scriptura Health and your clinic has been signed.
  • Use the Platform in a way that violates any law, regulation, or professional standard, including HIPAA, state medical practice acts, and controlled-substance laws.
  • Attempt to access records belonging to a clinic or patient other than the one you are authorized for, or circumvent any security or authentication feature of the Platform.
  • Use the Platform, or its output, to train external machine learning models, unless the data is fully de-identified and you have a written agreement with us to do so.

Your account

You are responsible for keeping your account credentials confidential and for all activity that happens under your account. Multi-factor authentication is required for accounts with patient data access, and you must enable it when we require it. You may not share your account, password, or one-time codes with anyone. If you suspect unauthorized use, notify us at legal@scriptura.health immediately.

Payment

Scriptura is pre-launch. There is no public self-service billing on this website. Any fees, billing cycles, and payment terms are set out in the individual subscription agreement between Scriptura Health and your clinic. Where that agreement and these terms differ on a commercial point, the subscription agreement controls.

Intellectual property and data ownership

The Platform, including its code, design, and content, is owned by Scriptura. The clinic owns the patient records it enters and generates on the Platform. The clinic grants Scriptura a license to process those records only to provide the Platform, under the direction of the clinic and under the BAA. We do not sell PHI, we do not use PHI for advertising, and we do not use PHI to train external machine learning models. Our data handling is described in our Privacy Policy. We license you the right to use the Platform during the term of your subscription for its intended purpose. All other rights are reserved.

Term and termination

Either party may terminate the agreement for any reason on thirty days written notice to the other. We may also suspend or terminate access sooner if you materially breach these terms, if we believe your use creates a security or compliance risk, or if we are required to by law. On termination, and before we return or destroy data under the BAA, the clinic receives an export of its patient records. Sections that by their nature should survive termination will survive, including confidentiality, disclaimers, limitations of liability, and dispute-resolution provisions.

Disclaimer of warranties

The Platform is pre-production and is provided as is and as available. To the fullest extent permitted by law, Scriptura disclaims all warranties, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted or error-free, and we make no warranty of diagnostic accuracy. The Platform is decision support for a licensed clinician, not a diagnosis, and no specific clinical outcome is warranted.

Limitation of liability

To the fullest extent permitted by law, Scriptura will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising out of or related to the Platform. Nothing in these terms limits liability for gross negligence, willful misconduct, or any other liability that cannot be limited by law.

Indemnification

You will defend, indemnify, and hold Scriptura harmless from claims arising out of your breach of these terms, your misuse of the Platform, or your violation of any law or third-party right in connection with your use of the Platform.

Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. The state and federal courts located in Travis County, Texas have exclusive jurisdiction over any dispute arising out of or related to these terms, and each party consents to the personal jurisdiction of those courts. To the extent permitted by law, the parties waive any right to a jury trial.

Changes to these terms

We may update these terms. When we make a material change we will update the version number and effective date at the top of the page. Material changes take effect no earlier than thirty days after the effective date. Continued use of the Platform after that date is your acceptance of the updated terms.

Miscellaneous

These terms, together with the subscription agreement and the BAA between us and your clinic, are the entire agreement between the parties and supersede any earlier agreements on the same subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver of it. You may not assign these terms without our written consent. We may assign them to a successor entity as part of a merger, acquisition, or sale.

Contact

Legal: legal@scriptura.health

Scriptura Health LLC, a Texas limited liability company.

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Terms of Service | Scriptura Health